MAGEON Excavator Undercarriage

Q:What kind of equipment is this steel track undercarr

This MAGEON undercarriage is specially customized for 28-ton crawler pile driving rigs and similar foundation construction machinery used in urban infrastructure projects.

Q:Can this undercarriage work on complex urban ground

Yes. It MAGEON performs reliably on hardened roads, soft soil green belts, narrow construction zones, and mixed terrain, which are common in urban road reconstruction, residential piling, and small bridge foundation projects.

Q:How will you place your order?

In order to recommend the right drawings and provide you with a quotation, we need to understand the following:

1、Machine weight and landing gear weight

2、Load-bearing capacity of the track landing gear

3、Length, width, and height of the landing gear

4、Maximum speed (KM/H)

5、Climbing angle

6、Application scope and working environment of the machine

7、Order quantity

8、Whether specific motors, gearboxes, or other special requirements are needed

9、Delivery address

Q:What is the average delivery time?

The delivery time for samples is approximately 7 days.For bulk orders, the delivery time is 20-30 days after receipt of deposit.The lead time takes effect when both of the following conditions are met:

(1) we have received your deposit, and

(2) the product design has received your final approval.

If our delivery schedule does not meet your deadline, please specify your requirements in detail when placing the order.

In any case, we will do our best to accommodate your needs, and in most cases we are able to do so.

Q:Do you provide custom design services?

We provide custom design services and can offer tailored solutions based on your specific requirements.For more details, please contact us for consultation.

Q:What is the lead time for customized orders?

The lead time for customized orders is typically around 30 days, depending on the complexity and quantity of the order.

Q:What is the minimum order quantity?

The minimum order quantity is 1 set.

Q:Does MAGEON provide OEM services?

We provide partial OEM services, including customized logos, sizes, and colors.

Q:What about the shipping fees?

Shipping fees depend on the shipping method you choose.Express shipping is usually the fastest but also the most expensive option.Sea freight is the best solution for large-volume orders.We can only provide a specific quote once we know the exact shipping details, weight, and method.For more information, please contact us.

Q:What is the product warranty and after-sales service

We provide a warranty covering materials and workmanship. Our commitment is to ensure your satisfaction with our products. Whether or not an issue falls under warranty, our company culture is to resolve all customer issues to everyone's satisfaction.

Warranty: One-year warranty with lifetime maintenance.

We provide remote online guidance and software support for convenient remote operation. We offer spare parts for vulnerable components and will replace core components when damaged, along with video or text instructions.

We provide after-sales videos and user manuals. In addition, we have a professional after-sales support team. Engineers provide one-on-one service via video, conference, text, and voice, and offer 24-hour support.

The lifespan of core components under normal use (excluding human-caused damage) is typically 5-7 years. 90% of problems can be resolved remotely.

Q:What are the payment terms?

Payment method: Wire transfer.

A 30% deposit is required upon order confirmation.

The remaining 70% is due upon receipt of a copy of the bill of lading.

Q:Are there price discounts for bulk orders?

Yes, we offer price discounts for bulk orders. The specific discount rate depends on the order quantity. The larger the order, the better the price we can offer. Please contact us with your expected order quantity, and we will provide a customized quotation.